One to One - For University Staff

1. Self-Awareness, Identity & Professional Values

Helping staff understand:

• their strengths, motivations, and working identity

• values that guide their professional decisions

• patterns in how they respond to pressure, conflict, or change

• how their role aligns with who they are becoming

This creates clarity and a stronger sense of purpose in their work.

2. Emotional Regulation & Resilience (EI-Based)

Training staff to:

• pause before reacting in stressful moments

• manage triggers from student demands, deadlines, or workload

• regulate the nervous system during high-pressure periods

• reduce burnout through healthier emotional habits

This directly supports wellbeing and performance.

3. Confident Communication & Presence

Supporting staff with:

• assertive communication

• speaking with clarity in meetings

• managing “difficult” conversations

• navigating power dynamics (academics, line managers, senior leadership)

• reducing overthinking before speaking

This builds grounded confidence and professional presence.

4. Managing Workload, Boundaries & Expectations

Staff learn to:

• set limits without guilt

• communicate needs clearly

• manage student or colleague expectations

• avoid overcommitment and people-pleasing

• structure their work with more intention and less overwhelm

This significantly reduces stress and improves work–life balance.

5. Breaking Limiting Beliefs Around Capability & Performance

Helping staff identify beliefs like:

• “I’m not experienced enough to lead this.”

• “I can’t say no.”

• “I must be perfect to be respected.”

• “Others know more than I do.”

Using reframing techniques, you help them step into a stronger, more empowered professional identity.

6. Leadership Development & Self-Leadership

For academic or leadership-track staff:

• leading with emotional intelligence

• developing coaching-style conversations

• confidence in decision-making

• influencing with integrity

• empowering rather than over-functioning

This prepares staff for progression or more effective leadership.

7. Conflict Navigation & Courageous Conversations

Staff gain tools to:

• communicate concerns respectfully

• manage tension with colleagues or students

• express boundaries without fear

• resolve misunderstandings early

• reduce avoidance behaviours

This enhances team functioning and staff wellbeing.

8. Intentional Habits, Productivity & Focus

Helping staff develop:

• realistic daily and weekly routines

• priority-based planning

• reflection habits

• focus tools that reduce mental clutter

• strategies to manage cognitively demanding tasks

This increases efficiency and reduces overwhelm.

9. Alignment & Professional Clarity

Coaching supports staff in:

• understanding career direction

• aligning tasks with values and strengths

• feeling more purpose-driven in their roles

• reconnecting with motivation and meaning

This is particularly useful during transitional periods.

10. Sustaining Growth & Long-Term Accountability

Staff receive:

• personalised development plans

• weekly or monthly reflection structures

• progress tracking

• support to embed new habits and behaviours over time

This ensures long-lasting change rather than short-term uplift.